Quality Systems in the Public Sector Essay Example | Topics and Well Written Essays - 2500 words

Quality Systems in the Public Sector - Essay Example This review is then used to arrive at the research objectives. The methods to be adopted to complete the research are discussed and laid out. This research is proposed to be limited to those areas of public sector enterprise where there is a direct interface between the enterprise and the public - the customers. The public sector provides an array of services such as housing, healthcare, policing, fire-fighting, water and sewage, national security and so on. While some initiatives have been taken to privatise some of these services, some, like healthcare remain within the ambit of public sector operation. We may consider approaching this subject from two sides. The first being from within the organisation, to understand the adoption of quality systems/ models, and the perceived effects and benefits to the organisation in terms of efficiency, productivity and costs. The second approach could be to research the quality systems and models adopted by the public sector and assess the impact these have had on the service user public. This proposal aims at adopting the latter approach. The importance of public opinion has been advocated as an important criterion to judge the impact of initiatives of the public sector in different policy documents (). Thus, in principle, this research will be divided into two parts: A. An appraisal of quality systems and models adopted by the selected public sector B. Collection, collation and analysis of public views of the impact of these initiatives. It is understood that, for this research to be meaningful, the information to be gathered must be scientifically defensible and actionable by the relevant policy makers and conclusive enough to convince the decision makers to use it. Literature Survey: The conservative party's victory in1979 was based on a manifesto that, among others, promised to 'roll back the State'. The party saw the welfare state as being morally indefensible because it promoted a culture of dependency, inefficiency and bureaucracy (Ahmad & Broussine, 2003). Accordingly, the government concentrated on the privatisation of state-owned industries and utilities and the deregulation of the financial services sector. Attention was then turned to apply the principles of modern management, as practiced in the private sector, to health, education and social care (Barlett et al., 1994). The response of public services to these pressures and changes were characterized as managerialist (Hood, 1991) and neo-Taylorist (Pollitt, 1993). Operations of the public sector have been criticised for their limited attitude toward target-setting and performance measurement (Hood, 1991). Pollitt (1993) noted that efforts for application of scientific management principles were the mai n drivers of change sought to be brought in by the public services in their response to the new challenges. Pollitt (1993) argued that the public sector considered the application of these principles as the panacea for all the ills that besieged them. However Clarke et al. (1994) argued against these concepts and noted that the changes 'represented a deeper ideological process that was transforming power relationships, culture, control and accountability' (ibid). The New Labour government was elected in May 1997. Its

Reasons for the failure of Germany in World War II Essay Example for Free

Reasons for the failure of Germany in World War II Essay Backing to the year 1933, National Socialist Adolf Hitler became the leader of Germany and began a massive rearming campaign. This worried France and the United Kingdom, who had lost much in the previous war, as well as Italy, which saw its territorial ambitions threatened by those of Germany. Hitler was convinced that fate had chosen him to rescue a humiliated nation from the shackles of the Versailles Treaty, from Bolsheviks and Jews. Thus he wanted to wage war in order to recover Germany. Eventually, in 1939 with the German invasion of Poland, the World War II’s European battleground began. On September 1st 1939, German armies invaded Poland and henceforth Hitler’s main energies were devoted to the conduct of a war he had unleashed to dominate Europe and secure Germanys living space. The first phase of World War II was dominated by German Blitzkrieg tactics: sudden shock attacks against airfields, communications, military installations, using fast mobile armor and infantry to follow up on the first wave of bomber and fighter aircraft. Poland was overrun in less than one month, Denmark and Norway in two months, Holland, Belgium, Luxemburg and France in six weeks. After the fall of France in June 1940 only Great Britain stood firm. Just as what he had prophesied at the end of January 1939, that if the international financial Jewry within and outside Europe should succeed once more in dragging the nations into a war, the result will be, not the Bolshevization of the world and thereby the victory of Jewry, but the annihilation of the Jewish race in Europe.(Evans, R. J., 2005 ). For many points to the reparation payments that Germans had to pay after the first world war as the cause of this downturn. Both through envy and despise, he and many other Germans began to scapegoat the Jews as the cause of all their suffering. Jews were slaughtered during the World War II by German armies. Exactly as the film Schindlers List (1993) directed by Steven Spielberg showed that the figure for the number of Jews who were killed in t he Holocaust is about 5.7 million to 6.0 million. However, it was still the same country which was always be regarded as the strong during the whole process of World War II, Germany was one of the vanquished countries of WWII. It was concluded from the army strength and the historical evidence of the condition of the WWII that although Germany was powerful during the World War II, Germany was defeated by its vanity, without people’s support and Hitler’s dictatorship. According to Lowe, K (2012), by Ian Locke’s examining the British attainment of German industry. Although German economic was better than any other European countries at that time, German was still not enough powerful to wage the war. The advanced science and technology might help Germany equip its army well. Which leads to most of the German tanks and other weapons were way ahead of anything their opponents had to offer. Their tanks were faster, better armored and had a longer range than anything the allies had available. However, after America joined the war and supplied the British and Russians with armaments, the flood gates were opened and the battlefields were swamped by technically inferior but numerically superior weapons. Once overview the domestic ground condition of Germany in 1945. It was obviously that Germany made too many enemies. Germany during World War II, focusing particularly on the evidence gathered from archival sources at the Russian Federations Foreign Ministry Historical Documents Department. On April 27, 1945, the Soviet 70th Army of the 2nd Byelorussian Front under the management of Marshal Konstantin Rokossovsky held the town of Prenzlau as part of the Soviet process to take Berlin, Germany. The reason to this tragic historical event is that Germany had not been fully focused on the defense for the camp. Meanwhile, Germany was also fighting against Great Britain. (Zaleeva, A. A., 2010) During the World War II, it was the period that airpower was the element of crucial importance. Losing airpower usually means losing the victory. Based on the record of the history by Harvey, A. D(2012). German Luftwaffe battled against the British Royal Air Force during the Air Battle of Britain in 1940. The Luftwaffe failed to properly identify their numerical advantages over the RAF within their missions. Including Nazi military leader Hermann GÃ ¶ring, German Messerschmitt Bf109 military fighter planes, and U.S. Army Air Force Lieutenant James Doolittle. After the losses of the Air Battle of Britain, the Luftwaffe never fully recovered. By 1944, they had lost control of the skies over most of Europe and were subject to 24hour bombing. It was because lack of airpower meant lack of photo reconnaissance, so the German high commands were making decisions without proper intelligence. Since losing the resource gates in the previous battle and having blind confidence about the airpower itself. The air warfare strategies used for bomber and fighter aircraft during both events. It was because German looked down upon the Royal Air Force, leading to the lack of airpower so that lacking of photo reconnaissance. Eventually it resulted in German failure of WWII. Moving to the reason why Nazi government could not gain people’s support. From the career of Albert Speer, principal architect of the Nazi regime, who played the role in the atrocities committed by Germany in World War II. Among his major responsibilities was the procurement of manpower to keep the Nazi factories in operation which played an important role in the organization of the Nazi forced-labor programs. Since labors were forced to work, they were not willi ng to do it, so German domestic residents were not support the war. They were working without their own willingness. In this case, not even to mention to gain any support from allies. Only the country who had the same objective by waging the war made friendship with Germany, most of other countries were standing against Germany, it also indicate that only through following peoples heart, can they lead a strong army. And Germany made too many enemies all over the world was another reason for its failure. (Forsgren, R. 2012) Last but seems to be the most general one is the system of organization. Looking back to Adolf Hitler’s biography, Strategy used by him to strengthen the violence on the roads; Purpose of the government for not legally banning communists; Connection between social democrats and communists; Reason behind the firing of judges, state prosecutors and judicial officials in Germany. Diplomatically, his style of leadership involved him personally taking all the major decisions, with little delegation. Under the circumstances, his dictatorship dominated Germany. Leading to a dictatorial government in which one person has absolute power, often backed by the military, over the entire country and its people. What is more, he removed certain rights from people, most of the time trespassed certain human rights.(Zaleeva, A. A. 2010) The mental state of general Germans at that time was blind and lack of personal thinking. The way they followed was the responsibility which was given by their nation, no matter it was right or not. Under this situation, the wrong war was waged. It could be concluded from the personal diary of August TÃ ¶pperwien, a German Protestant, who was not a Nazi and however maintained a loyal nationalism to the end. In so doing, it probes the troubled morality of someone whose conflicting senses of personal duty and political obligation found their vent in pages of silent self-reflection, and so reveal with an unusual simplicity of the underlying frames of moral refe rence, which so often remain implicit and argued in the short-hand and rational of other diaries and family letters, let alone macro-level surveys of widely held attitude. From his personal feeling, the responsibility that led to Germanys failure is that Germans soldiers wrongly regarded the support for the Nazi regime and for the war were the same thing then overrated their power to against the rest of the world. (Stargardt, N. 2010). World War II is the largest war in humans history, which causes the most losses, either the number of casualties or economic losses, and brings human being disasters. It lasted for 6 years, more than 60 countries or regions took part in the war. The immediate cause of the outbreak of World War II is fascist regime, the rapid rise. Fascist rulers head of Germany, Italy, Japan in order to achieve the re-divide the world and expand their areas attempted to cause the War. With Germany was defeated in North Africa and Stalingrad. In 1943, with a series of German defeats in Eastern Europe, the Allied invasion of Fascist Italy, and American victories in the Pacific, the Axis lost the initiative and undertook strategic retreat o n all fronts. In 1944, the Western Allies invaded France, while the Soviet Union regained all of its territorial losses and invaded Germany and its allies. In April 1945, the Soviet Union occupied Berlin as Hitler committed suicide. Germany surrendered unconditionally on May 7th, 1945. The war in Europe ended. Later 1945, World War II was completely ended with Japan’s unconditional surrender. Fortunately, this costed more than six years’ war eventually ended with the victory of the world anti-fascist alliance. Looking back to the history, by summing up the reasons why the result was occurred, it is reasonable that Germany would fail in this war obviously. Under Hitler’s dictatorial domination and the excitation with their early victory, Germany became more and more arrogant. Regarding they could achieve whatever they wanted to come true. Dreaming to dominate the other nations all over the world even without their domestic support. History was correct, it chose the victory deserved to win. Peaceful Americans, grieved British, tough and tensile Soviet and Chinese made great contribution to international public. No matter how it was negative at the beginning of the war, they never gave up. By taking up the vital point of Germany, international public finally made the gorgeous reversal come true. How foolish that German looked down upon such opponents! Although Germany was powerful during the World War II, Germany was defeated by its vanity, without people’s support and Hitler’s dictatorship eventually. References 1. Evans, R. J. (2005). Hitlers Dictatorship. (Cover story). History Review, (51), 20-25. 2. Forsgren, R. (2012). The Architecture of Evil. New Atlantis: A Journal Of Technology Society, 3644-62. 3. Harvey, A. D. (2012). The Battle of Britain, in 1940 and Big Week, in 1944: A Comparative Perspective. Air Power History, 59(1), 34-45. 4. Lowe, K. (2012). From the Archive. History Today, 62(2), 72. 5. Steven, S. (1993). Schindlers List 6. Stargardt, N. (2010). The Troubled Patriot: German Innerlichkeit in World War II*. German History, 28(3), 326-342. 7. Zaleeva, A. A. (2010). Freeing Belgian Generals from the Prenzlau Nazi POW Camp. International Affairs: A Russian Journal Of World Politics, Diplomacy International Relations, 56(4), 242-246.

The Background Of Glaxosmithkline

The Background Of Glaxosmithkline GlaxoSmithKline (GSK) is amongst the top 20 FT Global 500 companies and among the top 5 pharmaceutical companies in the world. GSK develops, produces and promotes in two industry sectors: Pharmaceuticals and Consumer Healthcare. The company, through its Pharmaceuticals segment, focuses on provides prescription pharmaceuticals and vaccines. Its Consumer Healthcare segment provides OTC medicines, Oral healthcare and Nutritional healthcare (Datamonitor, 2005). The company mainly operates in 120 countries and its promotion is done in over 150 countries. Its headquarter is in Brentford, UK and employees are 99,913 as of December 31, 2009. GSKs history goes as far back as 1859 when Beecham opened the worlds first factory built solely for making medicines at St Helens in England. Since that time the group has passed through many phases, but the turning point came during the merger of Glaxo Welcome and SmithKline Beecham in 2000, it had also seen a merger of Glaxo and Welcome in 1995 (Glaxo, 1998). There was a main impact on the society, structure, stakeholders and policy of the company due to this combination. The company recorded revenues of  £28,368 million ($44,422.3 million-) during the financial year (FY) ended December 2009, an increase of 16.5% over FY2008. The operating profit of the company was  £8,425 million ($13,193 million-) during FY2009, an increase of 18% over FY2008. The net profit was  £5,669 million ($8,877.3 million-) in FY2009, an increase of 20.3% over FY2008. Calculated using the constant conversion rate of  £1 = $1.56593 for the year ended December 31, 2009. (Source: http://www.researchandmarkets.com) Improvement is at the spirit of GSKs aims and the company promotes this through its exceptional culture. The objective of the company as described by its Annual Report 2009 is to become the undisputable leader in the pharmaceutical and consumer health industry (Glaxo, 2009). The strategies of GSK is to paying attention the business around the deliverance of three strategies priorities-Grow a diversified universal business- Broadening and matching their portfol io, diversifying into latest products areas and capturing chances that exist outside their recognized geographic footprint. Distribute more products of value- Transforming R D to make sure they not only deliver the urgent pipeline but are also capable to uphold the stream of products for days to come. Simplifying the working model- to make sure that is well for purpose and capable to maintain their business in the most cost efficient manner. (http://www.gsk.co.uk) 02. Changes are being affected by the Economy Strategic development effects the company in different ways. To evaluate atmosphere of any organization we have to understand the connection with different problems and matter with one another and the outcome of that particular areas. It includes the characteristic those are political (taxason policy, foreign trade regulation, government stability), economical (unemployment, disposable income), social (life style change, level of education), technological (government spending on research, speed of technology transfer), environmental (companys responsibility to society) and legislative (code of practice, access to raw materials) factors. There has been extensive research into the possible impact of freedom of global trade by World Trade Organization (WTO). for China. In 2005 China announced the ending of some of the remain quota systems existing on different segments. This has assist the process of globalization in support of moral drug manufacturers like GlaxoSmithKline (GSK) and also opened up a marketplace of 1.29 billion inhabitants. It has been estimated that in 2004 the global pharmaceutical market was worth  £ 275 billion, with projections showing an annual global sales growth of 6% over the following five years (Datamonitor, 2005). Illustration upon Pollack (2005), it can be stated that the majority of the sales in the industry originate from the Triad countries i.e. US, EU and Japan. The strength of economy is a vital power on the level of flexible buying and how greatly is spent on requirement purchases. The following graph and the table of figures have been made with the help of data taken from ONS (2005 ). The UK industry cycle (HM Treasury, 2005) shows that the existing cycle in progress in the early 1999; pointed in 2001 and afterward saw its lowest point in 2003. This is excellent news for all the businesses in UK as these cycles have fewer impact on them now than before. The illustration of the UK business cycle adopted from HM Treasury Report 2005 is provided as follows: National Health Service (NHS) has expected that healthcare expenditure growth will continue fairly stable till 2014, growing at the price of 7% every year (NHS, 2005). This chart growth in the healthcare spending can be seen has a chance for ethical drug manufacturers like GSK. The existence of price control has limited the revenues that the research-based companies can make from their patented products. There are stringent government regulations that govern the entry to pharmaceutical industry. (Debra Sivakumar, 2004). Thus it can be fulfilled that the rising costs, stringent laws, increasing basic competition and declining innovation are the main reasons for the post merger combination changes in the RD division by the administration of GSK. 03.An Evaluation of the Strengths and Weaknesses of the GlaxoSmithKline Every organization has their Strengths and Weaknesses. After an analysis of GlaxoSmithKline the following strengths and weaknesses has find out. Strengths The major strength of GlaxoSmithKline is its well-built RD development with a broad therapeutic exposure and its Marketing power in key geographical and therapeutic areas. The company is extreme less incorporated than the other big business that which makes them additional flexible compared to others. It has a big business structure. GSK drive its business not only in UK but in many countries all over the world. It has accessible Patent security for a number of years on key products. Quality management team and large highly skilled work force increased the companys status. Its Revenues up 8.5% since 2005 and Profits up 13.3% since 2005. Sound investment made the company worldwide positioned 2 in the pharmaceutical manufacturing. Plans to offer 25 new drugs in next 2 years might be the strengths. Weaknesses GlaxoSmithKline is an industry leader. Although their products are renowned, GSK is not a well known brand name. Public reflection in US is reduced after efforts to limit re-sale of drugs from Canada to US. High debt to equity share is their weakness thats raising cost of sales. Hammering of 11 products in period II testing. Internet sales from Canada to US decrease sales straight to US. The company has low market domination. Irregularity of attractive promotions is another weakness of GSK. The company is highly depending on only some selected products. For the main focus on UK marketplace losing opportunities. In the final stages of progress the company has discontinuation of some products. Their Co-marketing agreement can decrease GSKs worldwide presence. Enlarged size and operational difficulty makes GSK a less responsive company. (Source: http://www.allfreeessays.com) 04. Comparison of the alternatives form of Organization Development The merger of 2000 can be seen as the proper use of sigmoid curve (Handy, 1994), as the company started a new curve before the first one declined. Both the companies had the time, capital and power to get the next curve through its early struggle before the first curve declines. But it was the practice and management potential of both the companies that direct them through a winning change management plan. This combination can be shown as follows: Considering these outside stimulus the CEO of the company Jean-Pierre Garnier tried to reconcile the concepts of being big and think small by dividing the RD department into seven centers of excellence for drug discovery (hereafter CEDD) (Financial Times: April 2, 2001). The change can be categorizing as planned map and can be represented on the following diagram: The change condition of the RD division through the post-integration era at GSK can be seen as transformational as it accomplish the five main indicators of transforming alteration given by Ashburner et al. (1996: p. 6). The declared change influenced the culture existing at the sector, changed the relations of operations and RD division, created new leaders inside each CEDDs, changed functions of individuals teams. Moreover, in this change the managing role was positive therefore GSK being the core of RD can be seen as in the designed transformational phase, during the post integration stage of the combination. The varieties of change Model has illustrated below: Figure: Varieties of change Barnard Burns, Managing Change, 5th edition,2009 The culture of repeated align little improvement and consistency defer large results in the structure of compound efficiency improvement. Kaizen method includes building changes and monitoring results, then regulating. Large- scale pre-planning and widespread project developments are replaced by less significant experiments, which can be rapidly modified as new improvements. Stable method may be enhanced by applying a kaizen continuous development program. A remarkable step-change in performance may be achieved by radical re-engineering of the GlaxoSmithKline. Figure: Approaches to Change: Barnard Burns, Managing Change, 5th edition,2009 Changing the behavior of even one individual, that is discontinuing discarded behaviors and /or initiating latest behaviors is a challenge. But large-scale transformation is something else overall. Openly recognizing the step a process has reached in the life cycle offer guidance for practitioners successfully to direct and handle a program of performance development. Hence, in todays universal and dynamic environment patent with hyper-competitive and unstable markets it is widely accepted that an organizations capacity to manage change rapidly, effectively and positively is a important driver of organizational success. 05. Stakeholders Analysis in the Change of GSK Stakeholders are people or organizations who either place to be affected by the project or could make or break the projects winner. They may be winners or loosers, included or excluded from decision-making, users of results, participants in the development. Stakeholders analysis is the identification of a projects key stakeholders a assessment of their interests in the project and the ways in which these interests may affect a project. In order to identify the problem and thus make a sense of importance a stakeholder mapping had done by the industry. The company defined the core and peripheral stakeholders for this change and grouped them together to create a strategy for each group. The diagram explains the company identified the possible impacts on each of its stakeholders and devised a policy to undertake these impacts efficiently that the first step showed scientists and shareholders to be the core in this transform. To make a list of approaching forces (Lewis, 1951), the stakeholders and the impacts measured by the company can be summarized by the following table: In addition, the association of GSK with its key stakeholders was used to prove the plan that was adopted for every set of stakeholders. This has summarized by Power/ Interest Grid for stakeholder prioritization. The intend of each strategy can be seen in this depiction: Hence the company used a comprehensible and mutual vision that acted as a compass that afford ongoing track to the transform journey. Depiction upon Chorn (2004) the vision needs to be clear and widely shared throughout the organization. The mission statement of GlaxoSmithKline according to its most recent annual report is to become the undisputable leader in the pharmaceutical and consumer health industry (Glaxo, 2009). This statement truly captures the strength and intentions of the company. But critics recommend that the mission statements generally are not useful in mobilizing force for the change. 06. An Investigation and Evaluation of the Proposed Change in GSK There are no simple solutions to the challenge to provide sustainable entrance to healthcare in developing countries. GSK are committed to live a full part in addressing the healthcare challenges of the developing world by taking a pioneering, liable and sustainable approach. GSK is playing a essential role to developing country healthcare by action in different areas including: superior pricing of our anti-retrovirals and anti-malarials; tiered pricing of our vaccines; investing in RD that aims diseases mainly affecting the developing world; community investment movements and partnerships that promote effective; and seeking innovative partnerships and solutions. We cover our contribution to improving access to medicines extensively in our Corporate Responsibility Report. We were a clear leader in the first Access to Medicines (ATM Foundation in 2008). In February 2009, they announced a sequence of commitments for the UN named list of least developed countries, including a extra flexible approach to scholar property for investigate into ignored diseases, a promise to invest in healthcare infrastructure. A major increase in property from the worldwide community is still needed to maintain RD and to supply access to the follow-on medicines and vaccines. GSK are working to give access to medicines for people with inadequate financial funds and without prescription drug insurance. Leadership style used in each CEDD and the overall leadership style during this change has been under pressure so that it is aligned with enhancing creativity (Financial Times, 2005). The inspiration of the people was extremely low for many changes going on in a very short period of time. Employees first saw the joining of Galxo and Wellcome in 1995 and then of GlaxoSmithKline in 2000. They had a thought that they were being treated like sales division by raising competition within themselves (Financial Times, Oct 24, 2002). This fall in the motivation of the workers can be seen as what is identified as Denial Stage in the Kubler-Ross Transition model. This model with the emotional states of the undergoing staff is illustrated as follows: So according to this curve, GSK needed move toward that allows a soft transition from denial to recognition in a little time frame. GSK also needed to be changed to supply for this new CEDDs based RD division as there might be potential knowledge management matter among the centers and also they had to struggle for their budgeting needs. These issues in the enablers part of the EFQM would guide to the GSKs unhappy employees and consumers that in the long term will plan in weak pipeline which is one of the key performance indicator for GSK. Although the act taken by the administration to create the CEDDs can be seen as an unexpected one, but it took the trail of Organizational Development to establish this change into the culture of the organization. 07. Development and Adaption of appropriate models for the recommended Changes: In order to connect the improvements from this transform, GSK needed to apply the organizational improvement theories to cope the smooth midway period. The change from one RD division to seven independent group oriented CEDDs, can be represented in the following diagram: This structural change can only be possible if it is supported by a cultural change Handy (1993). Thus the business was faced with yet a new difficulty of changing the culture of the department to make the CEDDs work successfully. There are several models that illustrate this intangible attribute of a company on a map. One of the most accepted one is the Gottarna Cultural Map (Handy, 1993 Chorn, 2004). According to this diagram the culture of the organization can be exposed as I (Integration), D (Development), A (Administration) and P (Performance) logics or some arrangement of this. Thus the cultural change at GSK can be presented on the following axis: It shows that prior to the transform in the RD section the existing culture can be seen as a Power Culture and it was extra oriented to the development (D) area. Thus the sector was lacking a competitive atmosphere. The change in the organization of the department can be seen as a planned change in the culture to the performance (P) area that keeps an eye on the contest and uses creativeness and innovation in the limits of realism. This cultural alteration in turn needs a strategic coalition of the external internal players of the area. Strategic alignment for GSK is given below: (Best fit approach (Handy, 1993) The model illustrates the quantification of outside orientation of internal portion that includes leadership, society and plan. The fit among the internal external situation is the key to a constant competitive benefit and adds value for every stakeholders of the business. Although the vital aim of the planned change is on structural feature of the RD division but the impact also be seen on the culture of the division as well. The process of Cultural Change: The challenge was to inspire people and have possibility plans for this cultural transform at GlaxoSmithKlines RD section. The chance is infinite in an institute; the complex part is to decide which interventions are expected to have major impact. The company has adopted a four step procedure to beginning of cultural change. The change process has been a little customized from the force field analysis proposed by (Lewin 1951) to fit the transform situation of GSK. The steps that were undertaken by the group can be illustrates by the following diagram: By these four steps it covers the following points: Ensure that the RD department people know the pressure of transform. Grow and share a clear image about where the company and department is headed. Put in position the person, departmental and managerial capability for change. Have a preparation of action that outlines what has to be completed to get it all started. Lewins Three-Step model Managing Change includes the effectiveness policies and programs to allow those change agents to accomplish the new vision. For the work, I will be choosing Kurt Lewins 3- step model for the change of the organization. Lewin identified the role of habit in our thoughts and actions. Lewins basic change model of unfreezing, changing and refreezing to be a theoretical foundation upon which change theory could be built solidly in GlaxoSmithKline. Figure: Lewins Three-Step model of change Unfreezing (create dissatisfaction): Unfreezing is the basic step into the theory. It is about serving the stakeholders let go or not do things how they have always done. The effects of the driving and restraining forces appear to play at this step. If the restraining is larger than or equivalent to the driving forces there will be no transformation. So GlaxoSmithKline company must aware about their driving force and restraining to be successful of the change in the organization.The driving force must outweigh the restraining force in order for enough motivation to take place; merely introducing a driving force is not enough to cause a shift in the equilibrium of the perceived change (Schein, 1995). Moving (implementation): Moving to a new stage or changing means accurately that it is about changing the old actions with accomplishment that are reliable with the objective. To help retain the inspiration for change of the GSK, functioning in groups or obtaining support is useful. The process of change is not only done physically, it requires mental alterations (Tichey, 1997). Refreezing (Stabilization): This is the last stage in the 3-step model. When the transformation are taking figure and people have hold close the new behavior of functioning the organization is organized to refreeze. GSK needs to make sure that the changes of the company are used all the time and that they are integrated into everyday dealings. GSK can accomplish this step when most of their stakeholders normally take the creative action with no thinking, it turn into the model. The new action must be fitting to behaviors and characteristics of the individual to remain effective or the old action will reemerge (Schein, 1995). 08. Planning of Implementation and Possible Outcomes: GSK has provided clear guidelines for people to create the main first steps. It is obvious from the literature that the effectiveness of the change program depends upon the first steps taken (Andrew, 1995). The change attempts can fail because no one knows where to start Chorn (2004). It is required to break down the idea into its divided parts. SMART: Specific, Measurable, Achievable, Rational and Time bound objectives require to be setup. Then list the actions required to carry regarding these objectives must be done. Lastly set performance actions require to be taken care of. The stepwise approaches make sure that objectives are reached in time and the change takes place in a time bound frame. The change of the RD division from a particular unit to seven smaller, independent CEDDs and the cultural change which will accompany it can be seen like people oriented and also as ignoring the job needs. As the group will be working separately and there will be a contest among the teams therefore the position that can establish with over importance on teams can be revealed with John Adairs circles (Handy, 1993) bellow: Hence, in order to remain the team alert on the duty, the equilibrium among team, task and person needs must be catered. This can be completed by having a democratic leadership approach inside all CEDDs. GSK uses European Foundation for Quality Management (Excellence Model) to measure its performance (Simmons, 2003). The model has been used by the companies to measure their performance in different phase of change management. This structure provides a benchmark alongside the best apply not only in the business but also across various industries. The impact of transform on the business and in particular on the RD division is considered to be of competitive benefit for GlaxoSmithKline and can be represented on EFQM by using arrows in the following way: This shows the change method has an outcome on management, people, resources and process that will also impact on the effect of customers and key performance indicators. Conclusion: In order to sum it up, it can be accomplished that the content, framework and process adopted by GSK in the light of external market changes throughout the post merger combination of the corporation can be seen as a good apply in the change managing field. The study shows that the requirements for change projected by the management were desired at that time and the assessment strengthens this argument. The procedure adopted by the business can also be seen like one of the greatest practices to be used for benchmarking in the production because the cultural characteristics were marked and dealt with during the transformation. Therefore in light of the discussion provided with the help of relevant theories the change management at GSK of division of RD department into CEDDs can be used as benchmark for good practice for others in and across the industry. Word Count: 3784

The Nature of Swimming Essay -- Society Analysis

Competitive swimming is a sport full of juxtaposing ideologies and personal struggle with little camaraderie. The divergent sport is always evolving and pitting individuals alone against one another in a foreign environment. Likewise corporate employees day in and day out work alone building their nest egg until the day they can succeed and come out on top or retire. Competitive swimming symbolizes the struggle for many of the Americans ideologies within the framework of corporate America. In inequalities in the realm of competitive swimming mirror those of corporate America. Swimming like an overwhelming amount of corporations is dominated by wealthy white people. In the 2006, the last year the NCAA published data, whites were nearly 70 times more likely to be in division I swim teams than African-Americans. Even worse, a recent study confirmed that, â€Å"Fatal unintentional drowning rates for 5-14 year old African Americans were 3.2 times higher than that for whites.† The swimming disparity is not just one of race but economic class as the percentage of blacks in the is significantly lower than their overall percentage in the population. Swimming is much more expensive than basketball, football and track and thus facilities are frequently only available to the wealthy. Just as people are scared away from swimming they are scared away from corporate America supposing that they do not have enough training, their family did not have money and thus do not even at tempt to succeed. Swimming although it may seem relatively natural requires lots of training and resources to master that complicated strokes. As the coach said, â€Å"there are no natural swimmers†. Parents often have their children training to become professional swimmers often ... ...Wayne Humphrey, vice president of government relations for Central Florida YMCA said, "When you look into their eyes, you can see they believe they have a future. Their aspirations and their hope is grounded in their experience as swimmers, as people and as future leaders." Breaking barriers in swimming and incorporation incites images of freedom and hope that Americans desire. Despite the reality fettered by inequalities in access and arbitrary rules as long as Americans desire to succeed and value individuality competitive swimming and corporations will continue to grow. Works Cited http://sports.espn.go.com/espn/columns/story?columnist=lapchick_richard&id=3417453, http://www.google.com/url?q=http%3A%2F%2Fwww.answerbag.com%2Fq_view%2F34008%23ixzz182EDMI6i&sa=D&sntz=1&usg=AFQjCNGR0A9-Oke0G2XfSA-83-_nwHDqeg, http://www.answerbag.com/q_view/34008#ixzz182EDMI6i

Review of Related Literature and Studies Essay

Parents Portal The Parents Portal gives the parent an opportunity to view their student’s schedules, performance, and statement of accounts. Parents also have access to review current contact information, which may be used to help the school maintain accurate contact data. Online Reporting is the innovative use of media and communication technologies such as emails, blogs, websites and text alerts in order to keep parents informed about their children’s achievements, progress, behaviour and attendance. It is important for teachers and schools to consult parents on how they would like to be kept informed on the progress of their child. Some parents prefer face – to – face contact, whereas others may favour the convenience of tools such as text alerts or online reporting to gain a quick insight of their child’s progress. A website is one of the most effective communication tools that is easily accessible for most schools and parents. It allows access to regular upda tes such as timetables, school trips, and learning tools supporting parents and involving them in school life (Russel, 2009). Web – based system is used in most businesses for better communication. It creates a customer portal that could provide a range of services in a unified, centralized way. Using online – based systems, there is no need for modifications to the applications on the mission – critical mainframes. The Internet offers greater speed and cost-efficiency when compared to manual way. A portal is defined in the Merriam-Webster’s Online Dictionary (2008) as â€Å"a site serving as a guide or point of entry to the World Wide Web and usually including a search engine or a collection links to other sites arranged especially by topic.† Tatnall (2005) writes that a web portal provides a personalized gateway that aggregates information and allows access to a variety of resources and services that are relevant to the person seeking them. For parents this would include the ability to connect with information and services relevant to their child’s learning and ac tivity at school, through  any computer connected to the World Wide Web (Williamson, R. D., & Johnston, J. H., 1998). Communication between schools and families is essential for building trusting relationships that foster parental involvement. Parental involvement in schools and social institutes is necessary for youngsters to develop successfully and to make decisions that will have positive outcomes for their futures. As society becomes increasingly dependent on technology, schools are investing more time and money in technological means of communication. Access to computer and internet technologies is increasing all over Europe. In work places and schools, both educators and parents are provided with access to electronic communication (Rogers & Wright, 2007). It is proven that regular communication from school to parents is critical to the success of children .It is well established that building home – school partnerships is a powerful avenue for increasing the satisfaction of parents and the community with schooling and for improving schools. Parents’ involvement in their childâ⠂¬â„¢s education is a key factor in the child’s scholastic success. Parental participation ranges from paying little or no attention to overt hovering. As the teacher, he must help manage the parental participation so that students are accountable for their own learning. At lower level parents are more active in school participation. Communicating frequently is essential, but the teacher does not have to meet with parents every month or even contact them at home. Instead, he can be in touch by sending parents a weekly or monthly class newsletter that highlights the activities and events going on in the classroom or sending an e – mail with necessary information when it is needed. He can also send home reports if one of the students does something outstanding. He can use a social network, e – mail, put in on a (secured) website, etc. (Harington, 2008). Additionally, as the discourse between homes and schools increases, understanding improves, suggestions are shared, and positive attitudes are more easily maintained. For instance, in 1984 in Western Europe only 8.2% of the households surveyed had computers, while in 2003, 61.87% of the households had computers and 54.7% had Internet access. In 2008 in the Netherlands, 84% of the families with children between two and 21 years had at least one computer with fast internet. The most of the families are multimedia families nowadays. A recent survey of 4,000 adults in 20 cities in the USA conducted by Opinion Research Corp. and America Online showed  that 41 percent of Americans check e – mail first thing in the morning — and a whopping 61 percent say they check their personal e – mail while at work (eSchoolMedia & eCampus News, 2011). Android Application The Google Android Operating System is used in a lot of major smartphone brands available today. It is one of the most popular platform which is used for developing Android applications. With sufficient knowledge regarding the development, Android leads to milestones of achievement through the development of Android application. Technical knowledge and talent is a pioneering need for developing exceptional applications on the Android Platform. The Linux kernel, Daivik and SQL Lite database are some of the basic tools and techniques to build master Android applications. Using them, the Android application developer and programmer teams can deliver various custom – made Android applications (HiddenBrains InfoTech, 2011). Some typical characteristics of Android development are: Low development cost Rapidly growing platform Provides support for interactive media features Linux core is responsible for stability of the Android applications Vast, comprehensive library for graphics, media and other tools Android SDK helps in formation of rich and unique applications The software for the mobile phones is loaded in the Android. The android foundation is comprised of the operating system (OS), the middleware, main programs, and a Software Development Kit (SDK). The SDK allows the designers with the Application Programming Interface (API) and resources needed for development. The submission platform is of an open character. This permits the designers to develop the programs and easily spread them. One can even sell them through the World Wide Web. The wind turbine is very less because the android is free. There are a number of advantages of this mobile platform. Some of the major advantages of this are as follows: Android is Linux – based. It allows quick collection of details. It also provides the correct details desired. The cycle is greatly reduced. The event resources are simple to use. All the details and solutions are offered to the designers without any biases. It provides affluent internet browser amenities as well. This allows the creator to provide improved solutions. The use of the mobile phones to access the World Wide Web is increasing day by day. There are many mobile phones that have operating systems based on Android. If the business wants its web page to be appropriate with these mobile phones then the web page needs to be designed or altered. This is where Android application development performs an important role. The users of Android mobile phones want the phone to be used not only for telecommunication but also as an office computer. The customer may need some specifications to be added on to the android handsets. This is another situation where the Android Applications becomes necessary (Bryanstrang, 2012). Review of Related Studies Traditional reports can be replaced with regular and up – to – date online reports which parents can access whenever and wherever they happen to be. Being able to access their child’s educational information as and when they wish has already been very successful in many schools with parents gaining greater understanding of day – to – day school life. Research undertaken by the Department for Children Schools and Families (DCSF), entitled ‘Parental Involvement in Child’s Education 2007’, revealed that 44 percent of parents expressed work commitments as the main barrier to greater involvement in their child’s education. For busy working parents and those whose work necessitates travel, online reporting could hold the key to ensuring that they are kept informed and up to date regarding their child’s progress (Christine Thompson & Jo Lee, n.d.). The AMA Education System (AMAES), a network of universities and colleges in the Philippines offering computer training, has upgraded its Information Technology (IT) infrastructure with Oracle’s PeopleSoft Campus Solutions. The solutions provide a web – based system that enables the institution to manage student administration processes, including prospect management, admissions, student records, enrolment, curriculum, advisement, transfer credit, student financials,  financial aid, graduation and alumni relations. Edwin Santos, Chief Information Officer of the AMAES, said that the deployment of the new IT infrastructure took 12 months to complete for the first 12 campuses. That includes the AMA Computer University and 11 trimestral campuses of the AMA Computer College. The application suite will also be implemented across the rest of AMAES entities, including AMA Computer Learning Center (ACLC), AMA International Institute of Technology (AIIT), ABE Colleges, AMA School of Medicine and AMA International Aviation Academy. Estopace (2012) quoted the statement of Santos that is, â€Å"The primary advantage of the solution for us is it enhances service delivery. That includes service delivery to o ur students, who are our prime customers, and service delivery to the parents, as both would have access to the portals. The second advantage is ease of deployment. Since AMAES is also expanding its business base, it gives us a lot of flexibility in deployment to other campuses since the solution is centrally hosted and in the cloud.† The most important benefits to students and parents, according to Santos, is the real-time access to information about their payments, grades, courses taken, schedules and information on future subjects to be offered. AMAES is also working to include an online payment gateway to allow students to do any transactions at home. â€Å"Mobile integration is something we are looking forward to,† Santos disclosed. â€Å"For now, our concentration will be more on deploying the serve to all our branches and campuses† (Estopace, 2012). Engineer Arnel Hibo, First Vice President of AMAES, added that the management side of AMAES will also have access to real – time information covering academic and administrate functions for all the campuses (Estopace, 2012). Justification of the Present Study The system called, â€Å"Parents Portal with Android Application† for the AMA Computer College – General Santos City, has similar features with that of the Oracle’s Peoplesoft Campus Solutions. Both systems provide a wide avenue of information for parents, which is critical to the success of the students. This avenue does not limit information through the traditional method of query. Instead, it provides and facilitates information accessibility such as updates on grades, fees, and student class schedules. On the other hand, the Parents Portal, is limited to the local campus and is only intended for both the parents and the administrators hence, it is not intricate and is easier to use. Moreover, less internet traffic comes as a result of the non – complexity of the system. It also has the capability of sending and receiving messages regarding student concerns. Most of all, the system can be integrated to mobile phones, smartphones, and tablets through the Android Operating System and can still provide accessibility even if offline because of its own database.

The History of the Internet essays

The History of the Internet essays Starting out as a small military experiment some 35 years ago, the Internet is quickly becoming one of the most popular forms of communication. With a present population of about 40 million users world wide, it seems to have a very promising future. Uncensored and almost impossible to monitor, it's a breeding ground for all sorts of offensive and derogatory information. On the other hand, it is probably the biggest single source of data in the world brought home into your personal computer. Will this form of communication survive in the future, or will it simply die out like many others have in the past? The first nodes of the Internet were built 36 years ago by the RAND corporation. They faced the problem of keeping communication between U.S. authorities active in the aftermath of a nuclear war. The country needed a command-and-control network. The biggest problem was protecting the main server, which could be knocked out by a single atomic warhead. RAND came up with the solution in 1964. The new network would have no central authority, and secondly, it would be designed to operate in shambles. " During the 60s, this intriguing concept of a decentralized, blastproof, packet-switching network was kicked around by RAND, MIT and UCLA. The National Physical Laboratory in Great Britain set up the first test network on these principles in 1968. Shortly afterward, the Pentagon's Advanced Research Projects Agency decided to fund a larger, more ambitious project in the USA. The nodes of the network were to be high-speed supercomputers (or what passed for supercomputers at the time). These were rare and valuable machines which were in real need of good solid networking, for the sake of national research- and-development projects." (Sterling 1-2) The first was put in place during the fall of 1969. By December of the same year four nodes were installed. They were connected by...